etalhosting.com

Our Guarantee All hosting accounts have a full money back guarantee, upon cancellation within 30 days of payment if the account holder is not satisfied for any reason. The amount refunded will be the dollar amount paid to EtAl Hosting, by the account holder, less the bandwidth used by that account for the first 30 days of service. Domain name registration fees are not refundable. Cancellation You may cancel your web hosting account at anytime. Refunds for accounts cancelled after the first 30 days will be granted less the dollar amount for amount of time used as per the signup length of service. Any bandwidth overage will be deducted before refund is granted. You are responsible for making sure that we have your current and correct contact information on file by advising EtAl Hosting of any change relevant to billing. We reserve the right to send announcements and invoices relating your hosting account and domain name with us. No more than twice a month we may email you information on promotions or discounts relevant to your hosting or domain account with us. EtAl Hosting will not give your email address or any other contact information to any third party except under the direction of law enforcement officials. We will make every reasonable attempt to avoid unexpected server downtime and to ensure that all accounts are well taken care of. We cannot guarantee or predict server downtime. Any network problem or outage, is not covered under any guarantee or warranty and will not be grounds for reimbursement for any subsequent financial damages or losses. All account data backups are the account holder's responsibility. EtAl Hosting is not responsible for your data backup or subsequent loss. Shared hosting accounts should not be used for mission critical websites or email that require absolute redundancy. Unsolicited E-mail (anti-spam policy) Accounts caught sending unsolicited mail as defined by EtAl Hosting either through our servers or to promote a web site on our servers will be terminated immediately. These terminations will not qualify for a refund and will be charged $100 per complaint filed. Accounts terminated for sending unsolicited email give up all rights to any content, files, backups and technical support associated with this and all accounts hosted on any and all EtAl Hosting servers and/or network(s). You may not create email forwards which forward to an email address not accessible by you, unless the recipient has specifically consented for you to do so. EtAl Hosting reserves the right to investigate accounts accused of sending unsolicited emails in any way deemed necessary. This includes suspending the accused account during the pending investigation. Sites promoting, advertising or otherwise making available, tools, information and/or software for the purpose of sending unsolicited email will be shut down without notice. We reserve the right to cancel all hosting accounts, of anyone having an account suspended for sending spam. We will make available, upon request, the source of the complaints. We will not make available the actual complaint, if it means giving out individual contact information of the person filing the complaint. We advise against using purchased third part mailing lists. Excessive Bandwidth Use If your hosting account, with EtAl Hosting goes over the bandwidth allowance set for that account, you agree to pay for that overage. All of our Cpanel hosting accounts have bandwidth restrictions set. If you reach your designated bandwidth limit, your account will automatically suspend until the next month. Account Termination Violation of our anti-spam policy will be grounds for immediate account termination. Web sites deemed offensive, pornographic or racially degrading, by EtAl Hosting will be removed from our servers without notice. Abusive behavior of any type will not be tolerated. Web sites promoting, making available or otherwise contributing to software piracy, hacking, spamming, denial of service attacks and/or damage to commercial networks or servers will be removed from our servers without notice and illegal acts will be reported and prosecuted. Free For All (FFA) link sites and using your account for IRC/BBN purposes is not allowed on our servers. Accounts using up enough server resources, to slow or crash a server, will be shut down without prior notice. If an account is shut down due to server resource issues, we will (upon request) make a reasonable effort to help get the account unsuspended. This includes tracking down the offending program, if applicable, and/or making available other arrangements for hosting the account on a semi-private or private server (additional fees may be required). You are required to keep a valid top level domain name pointing to your hosting account with us at all times. We reserve the right to cancel any hosting account that does not have a valid domain name associated with it. Third-party installed versions of FormMail are forbidden, due to the security risk they pose. We have FormMail available, globally, for all accounts on our network. All server activity is logged. Any snooping, hacking, or other inappropriate activity of any type outside of your account, on our servers, will be grounds for termination. In addition, your account is for web and email use only, any other activities, at our sole discretion, will be grounds for termination as well. This Terms of Service may be amended, at any time, at the discretion of GDO Hosting. All accounts are required to comply with any changes made to these policies. Notification of any major changes to the policies will be emailed to the email addresses we have on file for all account holders. You are required to keep a valid and current email address on file with us. If you are unsure if what you are doing is against our TOS, contact us. There are no refunds granted for accounts terminated due to TOS violation. Domain Name Registration and Renewal Policy EtAl Hosting will make every effort to register, transfer and/or renew your requested domain name. This is not a guarantee that your requested domain name is available for registration, transfer and/or renewal. Your domain name may go unregistered, untransferred and/or renewed, due to circumstances beyond our control, such as registry, software and other problems or outages, and will not be grounds for compensation of financial loss. You are responsible for monitoring your domain expiration date and making sure you renew it before it expires. An order for domain name registration, transfer and/or renewal, does not guarantee domain name registration, transfer and/or renewal. Domain names will not be registered, transferred and/or renewed until payment is received. If a requested domain name is paid for and subsequently not registered, transferred and/or renewed by EtAl Hosting the domain registration fee will be refunded. By placing an order for domain name registration, you agree to the Uniform Domain-Name Dispute-Resolution Policy.